Log important phone calls and face-to-face conversations — topic, date, the other party and what was agreed. An end to verbal disputes.
You agreed a price with the supplier on the phone; now they quote a higher figure. If you logged the call, the argument is over. Record every important call — memory can fail, records don't.
Systematic records cut verbal disputes by about 90%. A single price dispute costs legal fees, time and a damaged relationship.
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